Frequently asked questions
Is your question not listed? Then please contact our customer service.
When will my order be delivered?
Your order will be packaged really carefully and delivered wherever you want. Delivery takes between 4-7 business days. You will receive an e-mail or whatsapp message after ordering with more information about the delivery.
Can I return my product?
Orders can be returned or exchanged within 07 days of receiving the parcel, providing they are in original resalable condition. T&C*
I would like to speak with the customer service. How can I get in touch?
You can email and call us. We are there for you 24/7, every day.
What can I do if my item (or part of it) is damaged?
We work hard to deliver your items without damage. Orders can be returned or exchanged within same day of receiving the parcel, providing they are in original resalable condition.
How can I track my order?
Once your order has shipped, you will receive an whatsapp message and email with a tracking number. You can use this number on our shipping carrier’s website to track your order. If you have any questions about your order, feel free to contact our customer support team.